Cooling Shattered Ice Pillow

Shipping

Delivery is completely free.

Orders are processed and shipped within two business days.

3-5 working days for delivery.

This product has free standard (ground) shipping on all domestic orders within the continental United States. Shipping to Alaska and Hawaii is available at an additional charge.

Returns Policy

All returns must be in the original packaging and in the same condition as it was received. We offer a 30 day return policy as long as item is still in the original, unopened package.

All defect returns must be submitted with complete evidence and information within 2 working days of your delivery. A picture of the defect and packaging box must be included with your submission together with a brief explanation of the issue to enable our returns team to make a decision against your claim. We do not consider evidence submitted outside the agreed deadlines.

The courier company will only collect the returned product from the registered shipping address (meaning, the original delivery address) and under no circumstances will the product be collected from another address. This safeguard is in place to inspect the product at the original address to avoid any possibility of breakage in subsequent transits.

If the product has been moved to another address, the return stands void.

Any products returned without our authorisation will not be credited in any manner.